FAQ - Revco Lighting and Electrical Supply
Welcome to the FAQ page of Revco Lighting and Electrical Supply. Here, you'll find answers to common questions about our services, locations, ordering process, and more. We aim to support electrical contractors, tradespeople, and retail customers with exceptional products and customer service.
Business Information
We are experts in servicing the Electrical Contractor, as well as other members of the trade and retail community. On the electrical side of the business, we pride ourselves on our vast inventory of products, unparalleled customer service, and industry knowledge.
Revco serves electrical contractors, trade professionals, builders, facility teams and retail customers. Online ordering requires a registered Revco web account. Customers can also place or coordinate orders by phone or at a Revco branch. Lighting customers may also visit Revco's lighting display locations.
East Hampton: 50 Gingerbread Lane, East Hampton, NY 11937
Southold: 55765 Route 25, Southold, NY 11971
Southampton: 360 County Road 39A, Southampton, NY 11968
Riverhead: 403 Griffing Avenue, Riverhead, NY 11901
Bohemia: 20 Orville Drive, Bohemia, NY 11716
Rocky Point: 431 Route 25A, Rocky Point, NY 11778
Southold: 55765 Route 25, Southold, NY 11971
Southampton: 360 County Road 39A, Southampton, NY 11968
Riverhead: 403 Griffing Avenue, Riverhead, NY 11901
Bohemia: 20 Orville Drive, Bohemia, NY 11716
Rocky Point: 431 Route 25A, Rocky Point, NY 11778
Account Setup
Visit our website and click "Create an Account." Follow the prompts to provide the required information and submit your request. Our team will review your details and activate your account.
Yes, you need an account to place an order. Creating an account helps us provide personalized service, pricing, and access to additional resources.
Ordering & Payments
We accept major credit cards, debit cards, and online payments. For trade accounts, we also support invoicing and net payment terms.
Yes, you can pay your bills online by logging into your account and navigating to the "Billing" section.
Shipping & Delivery
Yes, select "In-Store Pickup" during checkout. You will receive a notification with pickup instructions once your order is ready.
Log in to review your order history and available order information. For time-sensitive pickup, local-delivery or shipping status, contact the Revco branch handling the order.
Contact the Revco branch or customer service team as soon as possible with the order number and product information. We will review the order and the applicable return, replacement or correction options before material is sent back or reordered.
Products & Inventory
Use the search bar at the top of our website to enter keywords, product names, or item numbers.
Registered account customers can log in and view product-level branch availability on individual product pages where availability information is provided. Availability can change, so confirm current stock with the branch before making a time-sensitive jobsite commitment.
Product specifications and manuals are available on the product detail page. Look for downloadable PDFs or contact us for help.
Yes, we offer volume discounts for large orders. Contact our sales team for a custom quote.
Support
Yes. Revco can help with product identification, manufacturer information, availability, quotes and order support. Project-specific electrical design, sizing, code interpretation and installation decisions should be handled by the qualified professional responsible for the work.
Revco can help locate product information, compare manufacturer specifications and source products that match an established project requirement. Revco does not replace the electrician, engineer, equipment manufacturer or Authority Having Jurisdiction for electrical design, conductor or equipment sizing, code interpretation, installation instructions or approval of a product for a specific installation.
You can contact customer service by phone, email, or through our website's contact form.
Return and exchange eligibility depends on the product and order circumstances. Contact the Revco branch or customer service team before returning material so the current requirements and any manufacturer, special-order, cut-material or other restrictions can be confirmed.
Other Services
Yes, we offer rebates and promotions. Subscribe to our newsletter or check our website for updates.